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About Us


What:

Resilience-Building Leader Program (RBLP®) is the credentialing body for the Resilience-Building Leadership Professional® series of leadership certifications.

In 2018, we convened a panel of subject matter experts (SMEs) to conduct a comprehensive job-task analysis (JTA) that identified the leader tasks essential to building and leading resilient teams. These tasks are collectively referred to as the Resilience-Building Leadership Framework.

We reviewed and validated the leader tasks in 2023, confirming the continued relevance of the framework in today’s workplaces.

We have issued thousands of leadership certifications to new and aspiring (RBLP), experienced (RBLP Coach), and senior managers (RBLP Trainer) working in all types of organizations.

RBLP was founded by Dr. Gene Coughlin in 2018. He continues to serve as the Chief Certification Officer.


Why:

Work is a team sport. Resilient teams thrive in challenging environments because they can overcome adversity, adapt, and grow together.

Our certified leaders know how to build and lead resilient teams. Resilient teams are the backbone of a resilient organization.

Leaders build resilient teams by creating a positive climate, developing cohesion, and providing purpose. Building resilient teams makes problem-solving, improvement, innovation, and change possible.

Our certification exams allow aspiring, new, experienced, and senior managers to validate the leadership knowledge, skills, and experience.


Where:

Exam prep training for our certification exams is provided exclusively by RBLP Authorized Training Partners. Our partners are located across the U.S. and Canada.

RBLP HQ is in Rapid City, South Dakota. Known as the Gateway to Mount Rushmore, Rapid City is a vibrant city at the foot of the Black Hills. Also known as the City of Presidents, it features life-size bronze statues of every former U.S. President from George Washington to Donald Trump along its downtown streets. A statue of President Biden has been commissioned.

With a rich blend of Native American heritage, frontier history, and modern attractions, Rapid City offers access to stunning natural landmarks like Badlands National Park and Custer State Park. The city is a hub for tourism, arts, and outdoor adventure, making it a key destination for travelers exploring the American West.

Rapid City, South Dakota the RBLP Headquarters location

Exam prep training for our certification exams is provided exclusively by RBLP Authorized Training Partners. Our partners are located across the U.S. and Canada.



Leadership Team


Dr. Gene Coughlin

Founder

Emilio Natalio

Company Chief of Staff Emilio Natalio

Chief of Strategy

Mark Holman

Mark Holman the Chief Community Officer for RBLP

Chief Community Officer

John Wirth

John Wirth an RBLP Authorized Training Partner instructor, provides online exam prep training for the RBLP Leadership Certifications.

Chief of Operations

Mark Saye

Mark Saye the Chief Operating Officer for RBLP

Chief of Certification Governance

Kassie Madrid

Chief of Business Operations

Bob Wake

Company Controller Bob Wake

Controller


Community Managers


Rocio Kary

NV, UT, CO, NM, AZ

Andrea Asendio

TX

Nathalie Kocis

CA


Our Tech Stack



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