Leader Tasks and Supporting Knowledge & Skills
Leader Task 1: Analyze team climate.
- Know why creating a positive climate is important.
- Know how to analyze team climate.
- Know what climate is.
Leader Task 2: Earn trust.
- Know why earning trust is important.
- Know how to earn trust.
- Know what authenticity is.
- Know what vulnerability is.
Leader Task 3: Treat people with respect.
- Know why treating people with respect is important.
- Know how to treat people with respect.
- Know what active listening is.
Leader Task 4: Enforce accountability.
- Know why enforcing accountability is important.
- Know how to enforce accountability.
Leader Task 5: Encourage people to have fun.
- Know why having fun at work is important.
- Know how to encourage people to have fun at work.
Leader Task 6: Manage expectations.
- Know why managing expectations is important.
- Know how to manage expectations.
- Know what proactive coping is.
Leader Task 7: Be there when the going gets tough.
- Know why being there when the going gets tough is important.
- Know how to be there when the going gets tough.