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Facilitate Team Learning

When people work together as a team, they create shared experiences that they can learn from. Managers can coach teams through the experiential learning cycle by ensuring that they reflect on their experiences to assess performance and find ways to improve, innovate, and change. As teams develop new ideas, managers approve and prioritize those ideas. Most importantly, managers ensure that new ideas get put into action and get tested.

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Leader Tasks and Supporting Knowledge & Skills

Leader Task 1: Analyze team learning capacity.

  • Know why facilitating team learning is important.
  • Know how to analyze team learning capacity.
  • Know why reflecting is important for experiential team learning.
  • Know why deciding is important for experiential team learning.
  • Know why acting is important for experiential team learning.
  • Know why bias for action is important.

Leader Task 2: Orient on team goals.

  • Know why orienting on team goals is important.
  • Know how to orient on team goals.
  • Know why unity of effort is important for accomplishing goals.
  • Know why leader’s intent is important.
  • Know why stretch goals are important.
  • Know why incremental goals are important.

Leader Task 3: Encourage constructive dialogue.

  • Know why encouraging constructive dialogue is important.
  • Know how to encourage constructive dialogue.
  • Know why psychological safety is important.
  • Know why adaptive thinking is important.
  • Know why advocacy is important for constructive dialogue.
  • Know why explicit knowledge and tacit knowledge are different.

Leader Task 4: Build new mental models.

  • Know why mental models are important.
  • Know why building new mental models is important.
  • Know how to build new mental models.
  • Know why single-loop learning and double-loop learning are different.

Updated 06/03/2024