Team Learning

Team Learning

When people work together, they create shared experiences that they can learn from. Managers coach teams to learn from their experience by ensuring that they reflect on their experiences to assess performance and find ways to improve, innovate, and change. As teams develop new ideas, managers approve and prioritize those ideas. Most importantly, managers ensure that new ideas are implemented and tested.

Leader Task 1: Analyze team learning capacity.

Know how teams learn from experience to improve, innovate, and solve problems.
Know what happens during the experiencing stage
Know what happens during the reflecting stage.
Know what happens during the deciding stage.
Know what happens during the acting stage.

Leader Task 2: Set collective goals for teams.

Know why setting collective goals for teams is important.
Know how to set collective goals for teams.
Know what stretch goals are.
Know what incremental goals are.

Leader Task 3: Encourage constructive dialogue.

Know why encouraging constructive dialogue is important.
Know how to encourage constructive dialogue.
Know what psychological safety is.
Know what adaptive thinking is.

Leader Task 4: Build new mental models.

Know why building new mental models is important.
Know how to build new mental models.
Know what single-loop learning is.
Know what double-loop learning is.

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