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Support Organizational Learning

To survive and compete over time, organizations must be able to learn and change. Meaningful change in any organization is the result of learning. Managers who support organizational learning help create a culture where challenges are seen as opportunities for growth. This enables the organization to navigate uncertainties and stay competitive. Organizations that are capable of learning and change are resilient. Resilient organizations thrive in challenging environments because they can overcome adversity, adapt, and grow.

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Leader Tasks and Supporting Knowledge & Skills

Leader Task 1: Analyze organizational learning capacity.

  • Know why supporting organizational learning is important.
  • Know how to analyze organizational learning capacity.  
  • Know why continuous improvement is important.
  • Know why innovation is important.
  • Know why competitive advantage is important.
  • Know why organizational change is important.

Leader Task 2: Promote a shared vision.

  • Know why promoting a shared vision is important.
  • Know how to promote a shared vision.
  • Know why mission and vision are different.
  • Know why the purpose behind a vision is important.
  • Know why strategy is important for realizing a vision.
  • Explain why culture is important for realizing a vision.

Leader Task 3: Foster knowledge emergence.

  • Know why fostering knowledge emergence is important.
  • Know how to foster knowledge emergence.
  • Know why individual and team learning are important for organizational learning.
  • Know why creativity is important for knowledge emergence.
  • Know how to support creativity.
  • Know why challenging the status quo is important.
  • Know why knowledge catalysts are important.
  • Know how to support knowledge catalysts.

Leader Task 4: Ensure knowledge diffusion.

  • Know why ensuring knowledge diffusion is important.
  • Know how to ensure knowledge diffusion.
  • Know why knowledge networks are important.
  • Know why communities of practice are important.
  • Know how to support communities of practice.
  • Know why knowledge management is important.
  • Know how to support knowledge management.

Updated 06/03/2024