We administer online oral certification exams via Microsoft Teams video conference.
RBLP Certification Exam: $595
RBLP Certification Description
People who earn the Resilience-Building Leadership Professional (RBLP) certification are resilient leaders that can build and lead resilient teams.
The American Council on Education (ACE) recommends three (3) semester hours of credit at the lower-division baccalaureate level in Team Leadership for the RBLP certification exam.
People who earn and maintain the RBLP certification may use the RBLP designation and describe themselves as RBLP certified.
RBLP is our leadership certification for frontline and aspiring managers.
In any organization, frontline managers are responsible for directing and coordinating the work of a team. Their focus is on day-to-day operations, managing resources, and getting the work done.
Frontline managers are responsible for the morale, teamwork, and motivation of their teams. They strive to create a positive and collaborative environment where team members feel supported, valued, and committed to shared goals.
To earn the RBLP certification, you must complete three hours of instructor-led, certification prep training (oral exam rehearsal) and pass the 1.5-hour oral exam.
During the certification exam, you will be assessed on your knowledge, skills, and experience in the competency domains below.
Is RBLP certification right for you?
RBLP Competency Domains
Team Climate
Climate is the shared perceptions about attitudes and emotions that define a team. Climate can shift quickly based on the actions of leaders and team members. While culture reflects the deeper values and beliefs of an organization and changes only over time, climate is more immediate and directly felt. Positive climates are characterized by supportive attitudes and constructive emotions. Creating a positive climate improves morale, fosters creativity, and make people more open to new ideas. Creating a positive climate strengthens problem-solving, adaptability, and resilience, even when the broader organizational culture may not be ideal.
Leader Task 1: Analyze team climate.
Know why creating a positive climate improves morale.
Know why creating a positive climate builds resilience.
Know what a positive team climate is.
Leader Task 2: Earn trust.
Know why earning trust is important.
Know how to earn trust.
Know what authenticity is.
Leader Task 3: Treat people with respect.
Know why treating people with respect is important.
Know how to treat people with respect.
Know what active listening is.
Leader Task 4: Enforce accountability.
Know why enforcing accountability is important.
Know how to enforce accountability.
Leader Task 5: Encourage people to have fun.
Know why having fun at work is important.
Know how to encourage people to have fun at work.
Leader Task 6: Manage expectations about adversity.
Know why managing expectations about adversity is important.
Know how to manage expectations about adversity.
Know what proactive coping is.
Leader Task 7: Be there when the going gets tough.
Know why being there when the going gets tough is important.
Know how to be there when the going gets tough.
Team Cohesion
Cohesion is the bond that keeps a team united and committed, even in the face of adversity. It develops through collaboration, mutual support, and the trust that comes from depending on one another. Cohesion has two dimensions: social cohesion, which reflects the strength of relationships and sense of solidarity among team members, and task cohesion, which reflects how effectively a team works together to achieve shared goals. Both evolve over time, strengthening teamwork and resilience. When teams are cohesive, they are more flexible, creative, and capable of solving problems and overcoming challenges together.
Leader Task 1: Analyze team cohesion.
Know why developing cohesion improves teamwork.
Know why developing cohesion builds resilience.
Know what social cohesion is.
Know what task cohesion is.
Leader Task 2: Organize people to work in teams.
Know why working in teams is important.
Know how to organize people to work in teams.
Know what shared leadership is.
Leader Task 3: Promote trust between team members.
Know why promoting trust between team members is important.
Know how to promote trust between team members.
Leader Task 4: Ensure mutual respect between team members.
Know why mutual respect between team members is important.
Know how to ensure mutual respect between team members.
Leader Task 5: Keep the team informed.
Know why keeping the team informed is important.
Know how to keep the team informed.
Leader Task 6: Keep people focused on the mission during adversity.
Know why keeping people focused on the mission during adversity is important.
Know how to keep people focused on the mission during adversity.
Leader Task 7: Talk about setbacks.
Know why talking about setbacks is important.
Know how to talk about setbacks.
Individual Purpose
Purpose is the desire and determination that drives people to create a meaningful and fulfilling future, often through their work. In the workplace, providing purpose means enabling individuals to reach their full potential by supporting both personal and professional growth. Leaders play a key role by challenging people to develop the skills, knowledge, and experience that enrich their lives and careers, while also connecting their contributions to the organization’s larger goals. When people feel a sense of purpose, they are more motivated, committed, and resilient – better able to solve problems, adapt to challenges, and embrace new ideas.
Leader Task 1: Analyze individual purpose.
Know why challenging people to reach their full potential provides purpose.
Know why providing purpose improves motivation and commitment.
Know why providing purpose builds resilience.
Leader Task 2: Demonstrate character.
Know why demonstrating character is important.
Know how to demonstrate character.
Leader Task 3: Show genuine concern for people.
Know why showing genuine concern for people is important.
Know how to show genuine concern for people.
Leader Task 4: Encourage individual learning.
Know why encouraging individual learning is important.