We administer online oral certification exams via Microsoft Teams video conference.
RBLP Certification Exam: $595
RBLP Certification Description
People who earn the Resilience-Building Leadership Professional certification can build and lead resilient teams in the workplace.
The American Council on Education (ACE) recommends three (3) semester hours of credit at the lower-division baccalaureate level in Team Leadership for the RBLP certification exam.
People who earn and maintain the RBLP certification may use the RBLP designation and describe themselves as RBLP certified.
RBLP is our leadership certification for frontline and aspiring managers.
In any organization, frontline managers are responsible for directing and coordinating the work of a team. Their focus is on day-to-day operations, managing resources, and getting the work done.
Frontline managers are responsible for the morale, teamwork, and motivation of their teams. They strive to create a positive and collaborative environment where team members feel supported, valued, and committed to shared goals.
To earn the RBLP certification, you must complete instructor-led certification prep training (3 modules) and pass the 1.5-hour oral exam.
During the certification exam, you will be assessed on your knowledge, skills, and experience in the competency domains below.
Is RBLP certification right for you?
RBLP Competency Domains
Team Climate
Creating a positive team climate is essential for building and leading resilient teams. This involves shaping team members’ shared perceptions and attitudes. A positive team climate will lead to greater flexibility, creativity, and openness to new ideas. When managers ensure that positive emotions are cultivated, it helps team members better cope with stress and raises morale.
Leader Task 1: Analyze team climate.
Know why creating a positive climate is important.
Know how to analyze team climate.
Know what climate is.
Leader Task 2: Earn trust.
Know why earning trust is important.
Know how to earn trust.
Know what authenticity is.
Know what vulnerability is.
Leader Task 3: Treat people with respect.
Know why treating people with respect is important.
Know how to treat people with respect.
Know what active listening is.
Leader Task 4: Enforce accountability.
Know why enforcing accountability is important.
Know how to enforce accountability.
Leader Task 5: Encourage people to have fun.
Know why having fun at work is important.
Know how to encourage people to have fun at work.
Leader Task 6: Manage expectations.
Know why managing expectations is important.
Know how to manage expectations.
Know what proactive coping is.
Leader Task 7: Be there when the going gets tough.
Know why being there when the going gets tough is important.
Know how to be there when the going gets tough.
Team Cohesion
Developing team cohesion is essential for building and leading resilient teams. By fostering strong, supportive, and dependable relationships within the team, managers enhance overall well-being, reduce stress, and promote creativity and collective decision-making. Cohesive teams are more capable of overcoming adversity in the workplace. Developing cohesion boosts teamwork.
Leader Task 1: Analyze team cohesion.
Know why developing cohesion is important.
Know how to analyze team cohesion.
Know what social cohesion is.
Know what task cohesion is.
Leader Task 2: Organize people to work in teams.
Know why working in teams is important.
Know how to organize people to work in teams.
Know what shared leadership is.
Leader Task 3: Promote trust between team members.
Know why promoting trust between team members is important.
Know how to promote trust between team members.
Leader Task 4: Ensure mutual respect between team members.
Know why mutual respect between team members is important.
Know how to ensure mutual respect between team members.
Leader Task 5: Keep the team informed.
Know why keeping the team informed is important.
Know how to keep the team informed.
Leader Task 6: Keep people focused on the mission.
Know why keeping people focused on the mission is important.
Know how to keep people focused on the mission.
Leader Task 7: Talk about setbacks.
Know why talking about setbacks is important.
Know how to talk about setbacks.
Individual Purpose
Providing purpose for team members is essential for building and leading resilient teams. This involves challenging each member of the team to reach their full potential. Managers should encourage team members to learn new individual and collective skills. Managers should also help their teams understand how their work contributes to the organization’s mission. A clear sense of purpose empowers team members to overcome challenges collectively. Providing purpose improves motivation and commitment.
Leader Task 1: Analyze individual purpose.
Know why providing purpose is important.
Know how to analyze individual purpose.
Know what personal development is.
Know what professional development is.
Leader Task 2: Demonstrate character.
Know why demonstrating character is important.
Know how to demonstrate character.
Leader Task 3: Show genuine concern for people.
Know why showing genuine concern for people is important.
Know how to show genuine concern for people.
Leader Task 4: Encourage individual learning.
Know why encouraging individual learning is important.