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RBLP Certification Steps


1. Get Started – Apply for Certification

Our application is free and takes less than 10 minutes to complete.

RBLP Support will contact you about next steps for training and certification.


2. Get Certification Prep Training

Our Authorized Training Partners provide instructor-led, online certification prep training for the RBLP Leadership Certifications.


3. Pass the RBLP Certification Exam

We administer online oral certification exams via Microsoft Teams video conference.

RBLP Certification Exam: $595


RBLP Certification Description


RBLP Certification Requirements

RBLP is our leadership certification for frontline and aspiring managers.

In any organization, frontline managers are responsible for directing and coordinating the work of a team. Their focus is on day-to-day operations, managing resources, and getting the work done.

Frontline managers are responsible for the morale, teamwork, and motivation of their teams. They strive to create a positive and collaborative environment where team members feel supported, valued, and committed to shared goals.

To earn the RBLP certification, you must complete three hours of instructor-led, certification prep training (oral exam rehearsal) and pass the 1.5-hour oral exam.

During the certification exam, you will be assessed on your knowledge, skills, and experience in the competency domains below. 

Is RBLP certification right for you?


RBLP Competency Domains

Team Climate

Climate is the shared perceptions about attitudes and emotions that define a team. Climate can shift quickly based on the actions of leaders and team members. While culture reflects the deeper values and beliefs of an organization and changes only over time, climate is more immediate and directly felt. Positive climates are characterized by supportive attitudes and constructive emotions. Creating a positive climate improves morale, fosters creativity, and make people more open to new ideas. Creating a positive climate strengthens problem-solving, adaptability, and resilience, even when the broader organizational culture may not be ideal.

Leader Task 1: Analyze team climate.

Leader Task 2: Earn trust.

Leader Task 3: Treat people with respect.

Leader Task 4: Enforce accountability.

Leader Task 5: Encourage people to have fun.

Leader Task 6: Manage expectations about adversity.

Leader Task 7: Be there when the going gets tough.

Team Cohesion

Cohesion is the bond that keeps a team united and committed, even in the face of adversity. It develops through collaboration, mutual support, and the trust that comes from depending on one another. Cohesion has two dimensions: social cohesion, which reflects the strength of relationships and sense of solidarity among team members, and task cohesion, which reflects how effectively a team works together to achieve shared goals. Both evolve over time, strengthening teamwork and resilience. When teams are cohesive, they are more flexible, creative, and capable of solving problems and overcoming challenges together.

Leader Task 1: Analyze team cohesion.

Leader Task 2: Organize people to work in teams.

Leader Task 3: Promote trust between team members.

Leader Task 4: Ensure mutual respect between team members.

Leader Task 5: Keep the team informed.

Leader Task 6: Keep people focused on the mission during adversity.

Leader Task 7: Talk about setbacks.

Individual Purpose

Purpose is the desire and determination that drives people to create a meaningful and fulfilling future, often through their work. In the workplace, providing purpose means enabling individuals to reach their full potential by supporting both personal and professional growth. Leaders play a key role by challenging people to develop the skills, knowledge, and experience that enrich their lives and careers, while also connecting their contributions to the organization’s larger goals. When people feel a sense of purpose, they are more motivated, committed, and resilient – better able to solve problems, adapt to challenges, and embrace new ideas.

Leader Task 1: Analyze individual purpose.

Leader Task 2: Demonstrate character.

Leader Task 3: Show genuine concern for people.

Leader Task 4: Encourage individual learning.

Leader Task 5: Delegate responsibility.

Leader Task 6: Empower decision-making.

Leader Task 7: Train the team.