We administer online oral certification exams via Microsoft Teams video conference.
RBLP Coach Certification Exam: $1,125
RBLP Coach Certification Description
People who earn the Resilience-Building Leadership Professional Coach (RBLP-C) certification can build and lead resilient teams in the workplace. They can coach teams to solve problems, implement change, continuously improve, and innovate in the workplace.
The American Council on Education (ACE) recommends three (3) semester hours of credit at the upper-division baccalaureate level in Managerial Leadership for the RBLP Coach certification exam.
People who earn and maintain the RBLP Coach certification may add the RBLP-C designation after their name and describe themselves as RBLP Coach certified.
RBLP-C is our leadership certification for experienced managers. As managers gain experience, their role shifts from direct supervision to problem-solving, implementing change, continuous improvement, and innovation. These managers typically lead cross-functional project teams or a department with multiple teams.
Experienced managers are responsible for analyzing performance and implementing strategies aligned with broader organizational goals. They encourage reflective practices, promote feedback loops, and implement systems that allow teams to learn from their experience by assessing both successes and challenges.
To earn the RBLP Coach certification, you must complete instructor-led certification prep training (5 modules) and pass the 2.5-hour oral exam.
During the certification exam, you will be assessed on your knowledge, skills, and experience in the competency domains below.
Is RBLP Coach certification right for you?
RBLP Coach Competency Domains
Team Climate
Creating a positive team climate is essential for building and leading resilient teams. This involves shaping team members’ shared perceptions and attitudes. A positive team climate will lead to greater flexibility, creativity, and openness to new ideas. When managers ensure that positive emotions are cultivated, it helps team members better cope with stress and raises morale.
Leader Task 1: Analyze team climate.
Know why creating a positive climate is important.
Know how to analyze team climate.
Know why climate and culture are different.
Leader Task 2: Earn trust.
Know why earning trust is important.
Know how to earn trust.
Know why competence is important.
Know why integrity is important.
Know why authenticity is important.
Know why vulnerability is important.
Leader Task 3: Treat people with respect.
Know why treating people with respect is important.
Know how to treat people with respect.
Know why recognizing dignity is important.
Know why active listening is important.
Leader Task 4: Enforce accountability.
Know why enforcing accountability is important.
Know how to enforce accountability.
Know why standards are important for accountability.
Leader Task 5: Encourage people to have fun.
Know why having fun is important.
Know how to encourage people to have fun.
Leader Task 6: Manage expectations.
Know why managing expectations is important.
Know how to manage expectations.
Know why proactive coping is important.
Leader Task 7: Be there when the going gets tough.
Know why being there when the going gets tough is important.
Know how to be there when the going gets tough.
Team Cohesion
Developing team cohesion is essential for building and leading resilient teams. By fostering strong, supportive, and dependable relationships within the team, managers enhance overall well-being, reduce stress, and promote creativity and collective decision-making. Cohesive teams are more capable of overcoming adversity in the workplace. Developing cohesion boosts teamwork.
Leader Task 1: Analyze team cohesion.
Know why developing cohesion is important.
Know how to analyze team cohesion.
Know why social cohesion and task cohesion are different.
Leader Task 2: Organize people to work in teams.
Know why working in teams is important.
Know how to organize people to work in teams.
Know why shared leadership is important for working in teams.
Leader Task 3: Promote trust between team members.
Know why trust between team members is important.
Know how to promote trust between team members.
Know why social trust and task trust are different.
Leader Task 4: Ensure mutual respect between team members.
Know why mutual respect between team members is important.
Know how to ensure mutual respect between team members.
Leader Task 5: Keep the team informed.
Know why keeping the team informed is important.
Know how to keep the team informed.
Know why transparency is important.
Leader Task 6: Keep people focused on the mission.
Know why keeping people focused on the mission is important.
Know how to keep people focused on the mission.
Leader Task 7: Talk about setbacks.
Know why talking about setbacks is important.
Know how to talk about setbacks.
Individual Purpose
Providing purpose for team members is essential for building and leading resilient teams. This involves challenging each member of the team to reach their full potential. Managers should encourage team members to learn new individual and collective skills. Managers should also help their teams understand how their work contributes to the organization’s mission. A clear sense of purpose empowers team members to overcome challenges collectively. Providing purpose improves motivation and commitment.
Leader Task 1: Analyze individual purpose.
Know why providing purpose is important.
Know how to analyze individual purpose.
Know why opportunities for personal growth are important.
Know why opportunities for professional growth are important.
Leader Task 2: Demonstrate character.
Know why demonstrating character is important.
Know how to demonstrate character.
Know why moral courage is important.
Know why honesty is important.
Know why humility is important.
Know why empathy is important.
Leader Task 3: Show genuine concern for people.
Know why showing genuine concern for people is important.
Know how to show genuine concern for people.
Know why mentoring is important.
Leader Task 4: Encourage individual learning.
Know why encouraging individual learning is important.
Know how to encourage individual learning.
Know why a growth mindset is important.
Know why self-efficacy is important.
Leader Task 5: Delegate responsibility.
Know why delegating responsibility is important.
Know how to delegate responsibility.
Leader Task 6: Empower decision-making.
Know why empowering decision-making is important.
Know how to empower decision-making.
Leader Task 7: Train the team.
Know why training the team is important.
Know how to train the team.
Know why collective efficacy is important.
Experiential Team Learning
When people work together, they create shared experiences that they can learn from. Managers can coach teams through the experiential learning cycle by ensuring that they reflect on their experiences to assess performance and find ways to improve, innovate, and change. As teams develop new ideas, managers approve and prioritize those ideas. Most importantly, managers ensure that new ideas are implemented and tested.
Leader Task 1: Analyze experiential team learning capacity.
Know why facilitating experiential team learning is important.
Know how to analyze experiential team learning capacity.
Know why reflecting is important for experiential team learning.
Know why deciding is important for experiential team learning.
Know why acting is important for experiential team learning.
Know why bias for action is important.
Leader Task 2: Orient on team goals.
Know why orienting on team goals is important.
Know how to orient on team goals.
Know why unity of effort is important for accomplishing goals.
Know why leader’s intent is important.
Know why stretch goals are important.
Know why incremental goals are important.
Leader Task 3: Encourage constructive dialogue.
Know why encouraging constructive dialogue is important.
Know how to encourage constructive dialogue.
Know why psychological safety is important.
Know why adaptive thinking is important.
Know why advocacy is important for constructive dialogue.
Know why explicit knowledge and tacit knowledge are different.
Leader Task 4: Build new mental models.
Know why mental models are important.
Know why building new mental models is important.
Know how to build new mental models.
Know why single-loop learning and double-loop learning are different.
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